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Bilingual Intake Specialist Position to Start ASAP!

 

LOUISIANA CIVIL JUSTICE CENTER (LCJC) INTAKE SPECIALIST – Hurricanes Irma and Maria 

The Louisiana Civil Justice Center (LCJC) is a 501(c)(3) non-profit organization that offers the public legal advice and information, free and low-cost legal representation referrals, and self-help resources. The Louisiana Civil Justice Center (LCJC) was established in 2006 to connect displaced residents with legal services following Hurricane Katrina and Rita. Over the years, LCJC’s mission has expanded to provide legal services to low-income and other vulnerable populations across Louisiana. Through a toll-free statewide hotline staffed by Intake Specialists and Staff Attorneys, LCJC is the first line of communication for thousands of residents facing critical legal issues. Through the hotline and public programming, LCJC effectively assists more than 15,000 individuals a year resolve legal problems that affect their basic quality of life, such as the maintenance of housing and income, the stability of a family, or the health and well-being of their children.

POSITION:

LCJC seeks one part-time, Spanish-speaking Intake intern for our disaster legal assistance hotline serving populations affected by hurricanes Irma and Maria. The Intake Specialist is responsible for responding to calls from the U.S. Virgin Islands and Puerto Rico and conducting intake in both Spanish and English. The intake specialist will gather relevant intake information and case details and enter them in our case management system.  The intake specialist may also occasionally be asked to perform clerical or administrative tasks. Internship hours would be during normal LCJC operation (9-4) but is flexible with days. The intern would be required to work 10-15 hours per week.

This position is a part-time, paid, entry-level position. 

RESPONSIBILITIES

  • Answering LCJC’s disaster hotline.
  • Taking each caller through intake, gathering and summarizing case information  in LCJC’s case management system
  • Efficiently and sensitively handling a large volume of callers in need of disaster legal assistance
  • Conducting caller follow up and keeping abreast of unanswered calls and voice messages
  • Providing attorneys and other staff with clerical and administrative support as necessary

QUALIFICATIONS:

  • Applicants must be interested in working with vulnerable, disaster-affected populations in a small non-profit environment.
  • Applicants need to be flexible and adaptable to change in the workplace.
  • Applicants must have excellent interpersonal and oral communication skills and the ability to work well under pressure.
  • Applicants must have a strong organizational skills and an attention to detail.
  • Computer proficiency is required, including familiarity with Microsoft Word, Excel, and a willingness to learn new programs including case management systems.
  • Applicants must speak Spanish fluently.

HOURLY WAGE:  This position pays $11 dollars per hour.

TO APPLY

Send cover letter and resume by November 1st 2017 but looking to hire ASAP

Please type “Bilingual Disaster Intake Specialist” in the email subject line to coordinator@laciviljustice.org

The position will remain open until filled. NO PHONE CALLS PLEASE.

LCJC IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF DISABILITY